Mark’s Driving School Terms & Conditions
1. General Conduct
Your instructor will be courteous, polite, tidy and punctual. He or she will also behave in a professional and ethical manner at all times. Your instructor’s car will be well maintained, clean and tidy. All cars used by instructors are fitted with dual-controls as part of their standard equipment. The cars are of course fully insured for driving tuition. Instructors will not smoke in the car while giving tuition, nor will they use your lesson time for any other form of business, personal or otherwise.
2. Driving Licence and Eyesight
The learner must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of their first lesson. The learner must also check that they can read a number plate at a distance of 20.5 metres (i.e. 67 feet - about 5 car lengths) with glasses if normally worn.
3. Payments
Payment needs to be made 48hrs before each lesson by bank transfer.
4. Lesson cancellation
If you wish to cancel a lesson, a minimum of 48hrs prior notice should be given. If you do not give at least 48hrs notice of cancellation, you will be charged in full for the lesson(s) concerned.
Your instructor reserves the right not to charge in exceptional circumstances
Your instructor reserves the right to postpone lessons if he feels that the weather or road conditions are unsuitable or dangerous. The instructor cannot be held responsible for any costs incurred as a result of him or her having to postpone any lessons, for whatever reason.
5. Driving under the Influence
To ensure the safety of you, your instructor and other road users your instructor reserves the right to cancel any lesson if you are or if they suspect you are under the influence of drugs and or alcohol. If this occurs the full training fee for the period in question will be lost or charged.
6. The Driving Test
a) Bookings
Driving tests can be booked by you or by your instructor. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to your instructor as soon as they are known, otherwise he or she cannot guarantee to provide a vehicle for the test.
b) Use of the vehicle
In the interests of customer and public safety your instructor reserves the right to withhold the use of a car for the test if, in their opinion, your driving is actually or potentially dangerous.
c) Test cancellation
Three clear working days notice of cancellation or postponement is required by the DVSA. Failure to provide the required notice will result in the loss of your test fee. Your instructor cannot be held responsible for any postponement or cancellation of tests by you or the DVSA. However, they will do all that is possible to arrange another test as quickly as possible and to help you to reclaim expenses from the DVSA.
7.Punctuality
In their own interests learners are advised to be punctual for their lesson appointments. Your instructor would normally wait for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if your instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by your instructor either at the end of the normal lesson time if possible or at a later date.
8. Learner Comfort and Safety
In the interests of comfort and safety learners are advised to wear suitable footwear and clothing which does not restrict movement. Learners must also take note of any medication they are taking that may affect their ability to drive safely and advise their instructor accordingly before taking any lesson booked. The learner vehicle is a no smoking area.
1. General Conduct
Your instructor will be courteous, polite, tidy and punctual. He or she will also behave in a professional and ethical manner at all times. Your instructor’s car will be well maintained, clean and tidy. All cars used by instructors are fitted with dual-controls as part of their standard equipment. The cars are of course fully insured for driving tuition. Instructors will not smoke in the car while giving tuition, nor will they use your lesson time for any other form of business, personal or otherwise.
2. Driving Licence and Eyesight
The learner must hold a current, valid driving licence (provisional or full), which must be produced on or in advance of their first lesson. The learner must also check that they can read a number plate at a distance of 20.5 metres (i.e. 67 feet - about 5 car lengths) with glasses if normally worn.
3. Payments
Payment needs to be made 48hrs before each lesson by bank transfer.
4. Lesson cancellation
If you wish to cancel a lesson, a minimum of 48hrs prior notice should be given. If you do not give at least 48hrs notice of cancellation, you will be charged in full for the lesson(s) concerned.
Your instructor reserves the right not to charge in exceptional circumstances
Your instructor reserves the right to postpone lessons if he feels that the weather or road conditions are unsuitable or dangerous. The instructor cannot be held responsible for any costs incurred as a result of him or her having to postpone any lessons, for whatever reason.
5. Driving under the Influence
To ensure the safety of you, your instructor and other road users your instructor reserves the right to cancel any lesson if you are or if they suspect you are under the influence of drugs and or alcohol. If this occurs the full training fee for the period in question will be lost or charged.
6. The Driving Test
a) Bookings
Driving tests can be booked by you or by your instructor. Driving test bookings always take priority over other lessons. Therefore, your lesson may be postponed to allow for someone else’s driving test and vice-versa. Changes to lesson bookings as a result of this will be notified immediately. Test appointments must be notified to your instructor as soon as they are known, otherwise he or she cannot guarantee to provide a vehicle for the test.
b) Use of the vehicle
In the interests of customer and public safety your instructor reserves the right to withhold the use of a car for the test if, in their opinion, your driving is actually or potentially dangerous.
c) Test cancellation
Three clear working days notice of cancellation or postponement is required by the DVSA. Failure to provide the required notice will result in the loss of your test fee. Your instructor cannot be held responsible for any postponement or cancellation of tests by you or the DVSA. However, they will do all that is possible to arrange another test as quickly as possible and to help you to reclaim expenses from the DVSA.
7.Punctuality
In their own interests learners are advised to be punctual for their lesson appointments. Your instructor would normally wait for a maximum of 15 minutes before the lesson would be abandoned and the lesson fee forfeited or become due for payment. A reciprocal waiting time may become necessary if your instructor is delayed due to unforeseen circumstances. Any lesson time lost as a result of this would be made up by your instructor either at the end of the normal lesson time if possible or at a later date.
8. Learner Comfort and Safety
In the interests of comfort and safety learners are advised to wear suitable footwear and clothing which does not restrict movement. Learners must also take note of any medication they are taking that may affect their ability to drive safely and advise their instructor accordingly before taking any lesson booked. The learner vehicle is a no smoking area.